Jobs: City of Shoreline Extra Help – Front Desk Attendants

City of Shoreline

Extra Help – Front Desk Attendant
SALARY : $17.82 - $20.23 Hourly
CLOSING DATE: 11/4/2022 11:59 PM

GENERAL SUMMARY

Shoreline is an inclusive City that endeavors to build a work culture which embraces diversity, encourages participation, and promotes equity and social justice.

We are seeking two (2) Front Desk Attendants who can work during the listed days and times for this position. This is an ongoing, non-benefited, average 10 hour a week position.

Typical schedule will provide coverage for assigned hours on days shown below. Incumbents will not work all listed hours. Scheduled hours are based upon rental requests and confirmed with Front Desk Attendant by scheduling supervisor.

• Monday and Friday evenings: between the hours of 4:00 PM - 10:00 PM
• Some Saturdays: between the hours of 7:45 AM - 3:15 PM 3:00 PM - 11:00 PM
• Some Sundays: between the hours of 8:00 AM - 10:00 PM

Scope of Work

To perform front desk reception duties at the Spartan Recreation Center. In addition to working at the front desk, staff will be required to work facility rentals at the Spartan Recreation Center and the Richmond Highlands Center outside of operation hours including weekends: Friday, Saturday & Sunday.
Typical facility rentals include, but are not limited to, birthday parties and other celebrations, basketball practices, and religious services.

EXAMPLES OF DUTIES

• Provide customer service to facility patrons, in person or on the phone
• Create new accounts in registration software
• Answer telephone, take registrations, handle cash, point of sale
• Process department liability forms, scholarship requests and other paperwork as needed
• Issue monthly passes and punch cards
• Assist program instructors, provide administrative support for recreation programs
• Closely monitor the use of the facility, maintain facility safety procedures, report injuries and safety hazards
• Respond to medical emergencies and incidents by alerting the authorities, calling 911, filling out incident reports, administering First Aid and CPR
• Open and close the facility
• Set up and take down program equipment
• Ensure that all participants sign in and pay the required admission fees
• Monitor the program, participants and equipment for safety, cleanliness and conflict resolution
• Monitor center, rooms and spaces during private rentals

Job description and application