For emergencies Verizon customers were advised to
- Text-to-9-1-1
- call from a landline
- use a phone on another carrier.
Text-to-9-1-1 service was functioning for Verizon mobile customers.
Customers were asked not to jam the lines by testing 9-1-1.
Verizon reported later in the day that the issue had been resolved and advised customers still experiencing problems to restart their phones.
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