Ronald Wastewater transfers to City on Monday

Ronald Wastewater District Office
Photo by Steven H. Robinson

On Monday, October 23, 2017, the City of Shoreline will begin providing sewer service to the community under a service contract with the Ronald Wastewater District.

Under the arrangement, the City will operate and maintain the utility while the Ronald Wastewater District Board of Commissioners will be responsible for addressing policy matters, setting rates, and managing capital improvements for the utility.

Once the service contract expires, the second phase of the unification will occur, with the City assuming responsibility for operations, policy, and governance of the utility.

The wastewater utility will operate in much the same way as the City’s current surface water utility, under the direction of the City Council.

What does this mean for customers? Not much. 

All of the same great service provided by Ronald will continue. You can still report customer service issues using the utility’s phone number – 206-546-2494.

Paying your bill will also not change, unless you pay in person or use the District’s payment drop box.

All utility business conducted in person, including paying a bill, using the payment drop box, addressing a customer service issue, or receiving a permit, will now be conducted at Shoreline City Hall - 17500 Midvale Avenue N. The new payment drop box will be located on the top floor of the City Hall parking garage.

More information about this change, here.