Life insurance mail scam

Sunday, August 9, 2015

From the Office of the Insurance Commissioner

Some Washington residents are receiving mailers from National Processing Center advertising a “state-regulated life insurance program to pay Final Expenses for just pennies a day… Return this card today and you will receive the latest information on how this Special Program will pay 100% of all funeral expenses not paid by government funds, up to $25,000 (TAX FREE), for each Washington citizen covered.”

This is a mail phishing scam and we are alerting consumers to not return the card or provide any personal information.

Here’s what the mailer looks like:


Here are some red flags we identified in this mailer that consumers should be aware of:
  • The mailer doesn’t identify the name of the insurance company.
  • The mailer doesn’t give an agent or broker to contact. 
  • The card gets returned to “National Processing Center,” which is not an insurance company. 
  • The mailer gives no information about the policy. 
  • The Virginia Better Business Bureau issued a consumer alert about the mailings in 2013.
A handful of companies are authorized to sell final-expense life insurance policies in Washington, which typically are purchased to cover funeral expenses.

Before you buy any insurance, you should make sure the person or company selling the policy is licensed to do business in this state. If you are interested in finding one of the companies that sells final-expense life insurance, you can contact our consumer advocates at 1-800-562-6900 for a list.




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