PSE warns of email scam

Saturday, December 17, 2011

Email Scam Alert

A nationwide phishing scam involves fraudulent emails claiming to be from Puget Sound Energy

Beware of an email scam posing as a billing-notification from PSE.

What to look for

PSE customers should look for a boldfaced message, Refer to attached file, to identify the fraudulent email.
Another clue to identify the fraudulent email is if the message begins with “Dear Customer” rather than the customer’s name.

What to do

You should not click on the link in the email or open any attachments since they may contain a virus and harm your computer.
Delete the email notice immediately.
NOTE: This fraudulent scam does not affect your Puget Sound Energy account, which is secure.
Please call us at 1-888-225-5773 if you have any questions.

See the below example of how a legitimate notification compares to the fraudulent notice.


Authentic PSE email notification example
Authentic PSE eBill Notice

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