Front Desk / Reception Volunteer at Shoreline City Hall

Would you like to greet people, answer phones and provide great customer service?

The City of Shoreline is looking for volunteers to assist with reception in our beautiful City Hall. The bright new building was designed with a central reception area, and the City is looking for friendly volunteers who can forward calls, answer questions and provide customer service to visitors and callers.

Inner courtyard at City Hall.
Photo courtesy City of Shoreline.

Volunteers would primarily provide reception duties in-person and on the phone to the general public and City staff. Depending on the volunteer’s skills and the workload in the Clerk’s Office, other minor duties may include computer data entry, issuance of pet licenses, and other office functions such as copying, faxing, filing and mailing.

The ideal volunteer will possess good interpersonal communication skills; a commitment to excellent customer service; an ability to work both independently and as part of the team; word processing skills and an interest in City government.

Volunteers must be willing to commit to at least one four-hour shift per week, 9-1 or 1-5 weekdays, for a period of one year.

For an application or more information, please email or phone Nora Smith, 206-801-2253.